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Maintenance & Support

Keep production stable, secure, and improving — without reactive firefighting becoming the norm.

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What we offer

What’s included in this service

A clear set of deliverables and options — not vague promises.

Security & updates
Keep dependencies and systems secure with planned updates.
1
  • Dependency updates
  • Security patching
  • Release notes
Bug fixing & improvements
Fix what matters and improve the product continuously.
2
  • Issue triage
  • Root-cause fixes
  • Incremental UX improvements
Performance & reliability
Stability work that prevents incidents and reduces downtime.
3
  • Performance profiling
  • Monitoring
  • Incident reduction
Operational support
Predictable response processes and clear escalation.
4
  • Response windows
  • Escalation path
  • Monthly reporting
Packages

Packages & engagement options

Pick a product family, then we tailor milestones to your scope. Pricing is indicative and discovery-led.

Care

From £1,200 / month

Baseline maintenance and security updates.

  • Security updates
  • Basic monitoring checks
  • Monthly maintenance window
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Recommended

Growth Support

From £2,500 / month

Support + continuous improvements delivered each month.

  • Maintenance + fixes
  • Monthly improvements capacity
  • Priority response window
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Reliability

From £5,000 / month

SRE-style reliability work for high-impact systems.

  • Performance work
  • Observability improvements
  • Incident prevention focus
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Indicative ranges depend on scope and integrations. We confirm exact milestones after discovery.
FAQ

Quick answers

How do you price?

We start with discovery, then propose milestones with clear acceptance criteria and pricing ranges.

Can we start small?

Yes — we often start with a focused sprint to de-risk the build and validate direction.

Do you provide handover?

Always. You get documentation, walkthroughs, and a clear next-step roadmap.

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